How does prepay electric service work?

Unlike traditional post-pay accounts prepay electric service accounts allow members to pay for their electricity before they use it. This approach gives the member more flexibility and control over the use of electricity. It allows members to avoid deposits and fees, customize their payment schedule, purchase energy when convenient, and monitor their electricity consumption in a self-managed program.

When will my power be cut off for non-payment?

Accounts are subject to disconnection at any time after the due date. Customer Resource Managers do not have the reading schedule for meters. The only way to guarantee there is no interruption in your service due to non-payment is to remit the bill in full by the due date.

Where can I pay my bill?

Rayle EMC offers many different payment options. You may set up your account on bank or credit card draft, pay over the phone or Internet with a debit or credit card or submit a check by mail. Customers also have the option of paying at one of our offices, just click here for locations.

What are my payment options?

Rayle EMC offers several different ways to make payments. Consumers may pay by credit card, cash, money order or check at the Washington, Lexington, or Greensboro office or by mailing it in with payment stub. Members may also pay online or by phone with a check, debit or credit card (Rayle EMC accepts Visa, MasterCard and Discover).

Rayle EMC customers may also set their accounts up on draft. The bill is drafted the day it is due from either a bank account or a credit card. Customers still receive a bill notifying them of the amount and the due date. You can sign up for Automatic Bank Draft by completing a form which is available at any one of our three locations. Simply bring or mail the completed form to the nearest office, along with a voided or cancelled check to complete the sign-up process.