Hurricane Irma Outages

Rayle EMC greatly appreciates it’s members patience during this storm. We have been hit hard and have approx. 175 outages impacting over 11,000 of our nearly 16,000 members. We have our crews working to restore power as quickly and as safely as possible. We will also be bringing in additional help as soon as it becomes available to help with these efforts. Currently many members are being affected by several of our substations being down because of de-energized transmission lines which are also being repaired as quickly as possible. Thanks again for your patience and understanding.

Update 10:30 PM 9/11/2017: Rayle EMC is ceasing restoration efforts tonight to ensure the safety of our employees and the general public. Work is, however, continuing on the transmission system. We will resume at daylight and we expect extra crews to be here some time in the morning.

Update 7:30 AM 9/12/2017: Rayle EMC has resumed restoration efforts. Phone lines are down in our Greensboro District, to report outages please use our main office number at 706-678-2116. Much better weather today will help with these efforts. We currently have 193 outages impacting 11,507 of our approx. 16,000 members. We are expecting crews from other Co-Ops to arrive today to help out in all 3 districts. Please remember to stay away from all down power lines and wait on our trained crews to take care of them. We also have our entire office staff answering calls and helping our members as quickly as possible so please continue to be patient as we all work together to get through this. Thanks.

Update 4:30 PM 9/12/2017: Despite working long, hard hours yesterday and through the night, the linemen are still hard at work today. There are still 8,592 members without power as of this update, down from 11,507 from this morning’s update. Rest assured that our men are doing all they can to get your power back on, however the damage is extensive. We serve parts of 10 counties which is a lot of area to cover, especially when you have over 150 lines down. We were expecting 6 crews in to help us today, but unfortunately those coming to help were hit hard by hurricane Irma last night as well. We will have crews here tomorrow to help us get our remaining downed lines and poles back up and your power back on. Due to the extent of the damage system wide we are not able to provide estimations of restoration times. As patience grows thin over not having electricity, please remember how powerful this storm was and how much damage it caused. Damage this extensive takes time to repair – PLEASE BE PATIENT.

Update 2:10 PM 9/13/2017: We have 21 men who arrived this morning from Blue Ridge Energy in North Carolina currently helping us restore power. We are expecting more crews from Surry-Yadkin EMC in North Carolina and Mecklenburg Electric Cooperative in Virginia late this afternoon. Once again due to the extent of the damage system wide we are not able to provide estimations of restoration times. Please remember how powerful this storm was and how much damage it caused. Damage this extensive takes time to repair. PLEASE BE PATIENT – don’t take your frustrations out on our office staff when you call to report that your power is still out. Our linemen have worked diligently since Monday, even in 50 mph winds, and are doing everything they can to get your power back on. We know it has been a long three days, but they have been just as long for us as they have for you.

Update 10:00 AM 9/14/2017: Rayle EMC still has approximately 148 outages affecting 2,200 members. We have crews from Blue Ridge Energy and Surry-Yadkin EMC in North Carolina and Mecklenburg Electric Cooperative in Virginia currently helping us restore power. We are expecting a crew to arrive this morning from West Kentucky Rural Electric Cooperative. For those who still have no power we thank you for your patience and understanding.

If you have a medical emergency, please call 911 or go to your local emergency room.